A Massachusetts health system reports dramatic reductions in documentation burdens as physicians spend more time focused on the people in front of them. Dr. Rob Fields, chief clinical officer at Beth Israel Lahey Health For years, one of the most familiar sights in medicine has been a physician facing a computer screen. During appointments, clinicians often found themselves balancing patient conversations with a growing mountain of documentation, referral letters and electronic health record requirements. At Beth Israel Lahey Health, leaders saw the toll that burden was taking – not only on physicians, but also on patients seeking a more personal…
For years, one of the most familiar sights in medicine has been a physician facing a computer screen.
During appointments, clinicians often found themselves balancing patient conversations with a growing mountain of documentation, referral letters and electronic health record requirements. At Beth Israel Lahey Health, leaders saw the toll that burden was taking – not only on physicians, but also on patients seeking a more personal connection during visits.