Health system revenue heads increasingly turning their attention to patients' share of the bill

Patient collections are playing a bigger and bigger role in health systems’ total revenues, bringing a new focus on the difficulties organizations face in securing timely, or any, payments for thei The portion of survey respondents who named patient balances as their single top priority nearly doubled from 2025 to 2026, reflecting "a new financial reality" ushered by greater premiums, high-deductible plans and stricter Medicaid eligibility.

Source: Fierce Healthcare