Berkshire Health Systems CIO William Young says artificial intelligence must do more than impress people with new features. It has to save time, cut waste, and help a rural health system survive mounting financial and operational strain. At Berkshire Health Systems, the challenges facing healthcare are not abstract. The rural western Massachusetts health system operates three hospitals, dozens of physician practices, a visiting nurse service and a cancer center partnership with Dana Farber — all while facing the same pressures squeezing hospitals across the country: rising costs, staffing strain and growing demands on clinicians. For William Young, CIO at Berkshire,…
At Berkshire Health Systems, the challenges facing healthcare are not abstract. The rural western Massachusetts health system operates three hospitals, dozens of physician practices, a visiting nurse service and a cancer center partnership with Dana Farber — all while facing the same pressures squeezing hospitals across the country: rising costs, staffing strain and growing demands on clinicians.
Measurable outcomes
For William Young, CIO at Berkshire, the answer cannot simply be adding more technology for technology's sake.