With its Press Ganey Forsta acquisition now complete, the vendor plans to use the healthcare dataset for predictive experience intelligence. Now that it has completed its $6.75 billion acquisition of Press Ganey Forsta, Qualtrics has plans to further its human experience management platform, continuing to build it out with what it touts as the world's largest HX dataset. By combining the AI platform with this data, Qualtrics says it can shift experience management from reactive measurement to predictive action across all industries. In healthcare, anticipating human needs could help bridge the gap between healthcare delivery and consumer expectations. With the…
Now that it has completed its $6.75 billion acquisition of Press Ganey Forsta, Qualtrics has plans to further its human experience management platform, continuing to build it out with what it touts as the world's largest HX dataset.
By combining the AI platform with this data, Qualtrics says it can shift experience management from reactive measurement to predictive action across all industries. In healthcare, anticipating human needs could help bridge the gap between healthcare delivery and consumer expectations.
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US Pharma Marketing