Artificial intelligence and automation are helping hospitals manage booming remote care programs, but RPM professionals say long-term success still depends on human connection. Andy Skinner, senior vice president of operations at CareTrack Remote patient monitoring was supposed to make healthcare easier. Patients with chronic illnesses could stay home while devices quietly tracked blood pressure, glucose levels, oxygen saturation and other vital signs. Hospitals could intervene earlier. Providers could reduce hospitalizations. Medicare reimbursement created momentum. Technology companies flooded into the market. Healthcare organizations across the country are now discovering that expanding remote patient monitoring programs is not simply a matter of…
Remote patient monitoring was supposed to make healthcare easier.
Patients with chronic illnesses could stay home while devices quietly tracked blood pressure, glucose levels, oxygen saturation and other vital signs. Hospitals could intervene earlier. Providers could reduce hospitalizations. Medicare reimbursement created momentum. Technology companies flooded into the market.
And then reality arrived.